FAQs


When will I get my order?

Since our products are made to order, order fulfillment may take 10-12 weeks from the date the order is processed. Customers will be notified via email or text when the orders are complete.


How often will orders be processed?

Orders will be processed on a monthly cycle. This means that every month products sourced globally will be sent out on the set date.

How do I get my products?

Products will be pickup only, in Toronto, Ontario, Canada. For more information, please contact us and we can work delivery within reasonable distance.


Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Will you have any specials or deals?

For more information on specials or deals be sure to follow us on Instagram @s.tier_collective via the link at the bottom right of our website & we will update our announcements on the website as well.





Contact Us

For inquiries about our products or about products you would like to see from us in the future please leave your information below or shoot us a DM on Instagram @s.tier_collective via the link in the footer